Audrey L. Thompson started work today as Evanston’s new long-term care ombudsman.

Doug Gaynor, the city’s director of parks, recreation and community services, said in announcing the appointment, “We are very fortunate to have Audrey’s leadership and professional experience with community-based programs, service advocacy, behavior crisis management, respite care, grant administration and volunteer management.”

Thompson comes to the city with 13 years’ experience working for a social service agency. She earned her Master’s degree in Social Work from Jackson State University.

As the City’s Long Tern Care Ombudsman, she will investigate complaints made by or on behalf of residents in long term care facilities, provide educational programs to the community, and assist in developing family councils in long term care.

Her office is located in the Levy Senior Center at 300 Dodge Ave.

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