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The City of Evanston’s computer network remains down today after going out of service about 9:30 p.m. Saturday.

City Manager Wally Bobkiewicz says all non-emergency phones, the email system and city website were not accessible as of earlier this morning, although at this hour it appears the city website is working again.

Bobkiewicz says the outage was caused by a hardware failure that will require new equipment to repair and that the outage is expected to continue for much of the day today, possibly until as late as 7 p.m.

Residents are being asked to call 9-1-1 for all emergency and non-emergency police services.


Update 12:30 p.m.: The Evanston Public Library is also closed today because of the computer problem.


Update: 8:50 p.m.: Bobkiewicz says all the city’s phone and computer systems are now back up and running.

Bill Smith is the editor and publisher of Evanston Now.

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2 Comments

  1. Evanston leadership is a joke.

    City has no backup plan? No rollover to the cloud? Evanston leadership is a joke. It's 2015, folks.

    1. Same with library system
      Several weeks ago EPL and all the member [regional] libraries lost their catalog system for a whole day. The public internet lost [for the day] records of all patrons but the librarians were able to create reservations for patrons. All the libraries were connected/routed through a server in Arlington Heights. Several times EPL lost [at least] the public internet because of city hall’s system being down. As was commented, why no back-up [o.k. maybe expensive] ?

      Different but maybe pointing to poor electric systems in Evanston. Several weeks ago Chase bank on Orrington was out for the day—but all other offices in the building and as far as I could tell the area had power. No Com-Ed trucks around, except on Davis half-way to Hinman were three to four Com-Ed trucks—if related very odd wiring.

      At Northwestern the [‘new’ 1970?] library and I think Norris and other buildings can loose power but not the Deering Library or Kellogg. This loss has gone as far as Noyes and Sherman and once was caused by something on Grey [rat eating wires or transformer!

      Thankfully it has been a while, but repeatedly when everyone else around was fine the south side of Rosalie to Isabella and east side of Jackson to the canal [or further] goes out. Once or twice but why should this repeat itself ? Sounds like Evanston has some major wiring issues.

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