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The City of Evanston has been named a 2015 Digital Cities Survey Winner by e.Republic’s Center for Digital Government (CDG), which recognizes leading examples of cities using technology to improve services and boost efficiencies. 

Now in its 15th year, the annual survey is part of CDG’s Digital Communities program, which focuses on collaboration among cities, counties, and regions. Open to all US cities, the survey focuses on ten initiatives across four categories: citizen engagement, policy, operations, and technology and data.

Evanston was ranked ninth among cities with populations of up to 75,000. This is the second consecutive year that Evanston has been ranked among the top 10 cities in this category.

“Evanston proves that open data portals and innovative mobile services aren’t just for big cities,” said CDG in its analysis of Evanston. “The community of just under 75,000 people recently launched openEvanston.org, which offers open data sets on pothole repairs, crime statistics, employee compensation, water main breakages, building permits, and other city services. 

“The city also launched an innovative mobile service that provides restaurant health inspection scores via text message. Diners text ‘RESTAURANT’ to the city 311 Service, enter the name of a restaurant, and receive the inspection score. The inspection score service is an expansion of text-to-311 capabilities launched by the city in 2014.”

The complete analysis of Evanston and the other winning cities can be found online on the Center for Digital Government’s website.

“The top-ranked digital city governments in this year’s survey are using cloud services, data analytics, and mobile apps—among other technologies—to help citizens interact with government more easily than ever before,” said Todd Sander, executive director of the Center for Digital Government. “These cities are true innovators and we applaud their efforts to increase transparency and open government, encourage citizen participation, and enhance cybersecurity.”   

The Center for Digital Government is a national research and advisory institute focused on information technology policies and best practices in state and local government. 

Charles Bartling

A resident of Evanston since 1975, Chuck Bartling holds a master’s degree in journalism from Northwestern University and has extensive experience as a reporter and editor for daily newspapers, radio...

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