Online summer camp registration for Evanston residents who live in zip codes 60201 and 60202 will reopen this Saturday at 8 a.m., the city announced today, but will not reopen tomorrow as originally planned.
Technical difficulties last Saturday forced officials to shut down the online system, although in-person registrations proceeded on schedule at the Levy Center, despite long lines that were estimated to approach 300.
In a news release announcing the new online schedule, the city promised additional resources and additional testing “to ensure that the online registration system can accommodate the increased volume of traffic expected.”
At least 25 percent of slots in each camp session have been reserved for online registration, the city promised.
In-person and phone registration will not be taken on Saturday, but telephone support will be available from 8 a.m. to noon by calling (847) 448-4311.
After the online registration period reopens on Saturday, residents registering online will have the option of joining a waitlist if their desired camp(s) fill up. Online registration will remain open to residents after reopening Saturday.
On Monday, Feb. 19, at 9 a.m., in-person registration will open to residents in zip codes 60201 and 60202 at all city recreation community centers and at the Parks, Recreation & Community Services office located in the Morton Civic Center, 2100 Ridge Ave., Room 1100. Residents may also register by phone at this time by calling 3-1-1.
On Monday, Feb. 26, at 10 a.m., online, in-person, and phone registration will open to nonresidents.
All residents who successfully registered for camps last Saturday should have received an email receipt, the city said. Those who were unable to register for their desired camp(s) will be contacted by Parks & Recreation staff prior to the online registration period reopening this Saturday.
The city extended its apologies “to all of those who experienced technical difficulties with the online registration system on February 10 and will work to ensure an improved camp registration process in the future.”