Northwestern University employees will be offered free credit monitoring and identity theft protection for at least a year, school officials announced today.
The coverage, through Equifax, Inc., will be offered to all individuals who were issued a W-2 form through Northwestern for 2015.
About 150 Northwestern employees reported problems filing their federal income tax return or other issues related to their income tax. The Internal Revenue Service has said this has been a national problem for the past few years, and other universities are reporting similar problems this year. Reports of tax fraud involving Northwestern faculty and staff have occurred previously, but it appears to have increased this year.
Northwestern University conducted an investigation of its computer systems and a similar review with Equifax, the company that provides W-2 services to Northwestern. The investigations revealed that approximately 300 employees, including a number of those who previously had reported tax-filing problems, had their W-2 information accessed from what appear to be suspicious locations.
In order to access the W-2 information, a person needed to have the employee’s Social Security number and date of birth. There is no indication that personal information was accessed by a data breach of either the Northwestern or Equifax systems, but it was apparently obtained elsewhere previously and then used to access the Equifax system and obtain the W-2 information.
“Although the data breach of personal identification information does not appear to have come from Northwestern or Equifax, we understand the concern that this has created for some of our faculty and staff members, and we deeply regret the inconvenience, frustration and significant time that affected individuals have had to spend as a result of this issue,” said Pam Beemer, vice president for human resources.
“By offering the free credit monitoring and identity theft protection through partnerships with good credit repair companies, we hope this helps provide some peace of mind and ongoing protection,” Beemer said.
Information detailing how to sign up for the services will be emailed this week and sent by mail to all faculty and staff.
The university will be conducting a full review of its W-2 and other tax form distribution practices in advance of the next tax reporting cycle and will be assessing options for ongoing credit services coverage.