Evanston residents who get their Internet service through Comcast found themselves cut off from the world for several hours Sunday night.

The aggravation seemed especially severe for Northwestern University students living off campus who were frantically trying to do last-minute studying for final exams that start today. But even folks trying to stream Netflix movies to their television sets were affected.

The problem reportedly involved a regional failure of Comcast’s DNS or Domain Name Servers, which help direct Internet traffic, and some tech-savvy folks were suggesting that the problem could be avoided by resetting your computer to use DNS servers from another provider — like Google.

The outage lasted from about 7:30 p.m. Sunday until 12:15 a.m. this morning. 

Bill Smith is the editor and publisher of Evanston Now.

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3 Comments

  1. Another outage

    There was an outage affecting parts of the 8th ward Sunday morning;

    service was restored by 12:30 pm. No problems in the evening.

  2. there was life before the Internet!

    Gods forbid we are offline for a whole 5 hours.

    There was life before the Internet, folks! it was called TV and radio and books and magazines and newspapers and libraries and oh, PEOPLE! We talked to people on the phone and face to face! It was amazing! 

    Yes, a bit snarky, but c’mon…we really did have a life before the internet. It wasn’t that long ago! 

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