Evanston aldermen complained Monday night about problems their constituents are experiencing with mail delivery.
Some postal service delivery is fabulous, Alderman Ann Rainey, 8th Ward, said, so good that "people give cookies to their letter carriers."
But when it's bad, she added, it's just horrible.
Alderman Delores Holmes, 5the Ward, said that if people go to the downtown post office to complain to officials, "they're never there."
The issue came up as aldermen were considering leasing more space at the city's Maple Avenue garage to the postal service to park its delivery trucks.
Alderman Melissa Wynne, 3rd Ward, said that when she used to work on Capitol Hill in Washington, she learned that the best way to get the post office to respond to complaints was to raise them through a congressman.
But the aldermen decided it would probably be impolitic to make a stink about the issue during next month's ceremony to dedicate the downtown post office in memory of former U.S. Rep. Abner Mikva.
And, in the end, they voted to approve the parking lease -- which free up space in a city parking lot in the 1600 block of Maple Avenue for used by customers of restaurants around the corner on Davis Street.
The 18-month parking lease at the garage will generate $187,400 in revenue for the city. In addition to the 44 spaces the postal service already has on the lower level of the garage, it will get 33 additional spaces on the fifth level of the garage.
City Manager Wally Bobkiewicz said city staff, which has been fielding mail delivery complaints from residents, could provide an update on the issue at a Council meeting next month.