City plans more aid for non-English speakers

Paulina Martinez.

The number of Evanston residents with limited English languages skills has increased by 50 percent in eight years according to census survey data, and city officials plan to spend the next year developing a strategy to improve their access to city services.

The Census Bureau's American Community Survey says Evanston residents who report they speak English "less than very well" have increased from 4,183 in 2009 to 5,590 in 2017, the most recent year for which data is available.

Paula Martinez, assistant to the city manager, who's leading the effort to develop a city language access plan, told the Human Services Committee Monday that she plans to meet with a group of city staff who routinely field inquiries from residents to:

  • analyze how often people with limited English language skills come into contact with different city programs,
  • assess how important each program is to those residents, and
  • determine how the city can best provide services to LEP residents within budgetary constraints.

Martinez said she believes it will take 12 months to develop and implement the plan and said she'll provide quarterly updates to the HSC and the city's Equity and Empowerment Commission.

In the meantime, Martinez said, the city will continue to rely on its existing language access guidelines.

Aldermen Cicely Fleming, 9th Ward, said she was concerned about how long it would take to develop the new policy, but Martinez said other communities she's looked at have typically taken between nine and 18 months to develop their policies.

Deputy City Manager Kimberly Richardson said the city has staff now who can help interpret for residents -- but they're not always available. "It's very much on an ad hoc basis now," Richardson says, "and we want to change it to a more consistent process."

The census data indicates about 45 percent of Evanston residents who have limited English skills are Spanish speakers. Martinez said the next largest group are Chinese speakers.

The number of people with limited English-language skills varies widely in nearby communities. For example, Wilmette has about 5 percent LEP residents, while 23 percent of Skokie residents fall into that category.

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Comments

Money for more programs for non English speakers

Here we go again.  Hispanics, unlike other groups such as Chinese etc, need help because I guess they just don't have what it takes to learn English.  Other countries teach their immigrants the language of the country  that those immigrants chose to live in, so they can profit from opportunities just like everybody else, and grow economically and in all aspects everywhere, in the town where they live and in all the other towns.  Then they are free to pursue what they need to have a better life----everywhere.  Here in Evanston we take from our scarce taxpayer's moneys to provide yet more programs in Spanish, so " they can have access to city services."  What if they work in Skokie?  Then what?  What if they move to Wilmette, like many do.  Then what?  What if they work somewhere where there are no translations?  And they have to submit to lower pays because they don't speak the language.  Like I always say, "The road to hell is paved with good intentions."  Spanish speaking people are not dumb!  They can learn just as well asl those immigrants from all those other foreign speaking countries!  But using valuable funds to make Spanish speaking people's prospects for a better future, worse, I just don't understand that thinking.

Language skills

Hi Margarita,

Just to be clear -- nothing in the discussion at the meeting and nothing in my story suggested that the city would be providing translation or interpretation services only to Hispanics.

Not sure why you jumped to that conclusion.

-- Bill